Shipping policy
Shipping within Japan
- Postage: 1000 yen nationwide
- Free shipping on all purchases over 7,480 yen.
- Orders received by 12pm will be shipped the same day (Monday – Friday).
- Orders received after 12pm will be shipped the following business day (excludes weekends and public holidays).
- Shipping company: Yamato Transport Company
- Orders made with incomplete or wrong addresses may be delayed.
- Please ensure that you complete you shipping address correctly and include your post code.(particularly if paying via PayPal)
- Our customer service team will contact you if there is a problem with your shipping address
International Shipping
- We ship to all international destinations (subject to service availability from Japan Post).
- Postage: Asia: 1,500 yen, Everywhere else: 2,400 yen
- Free shipping on all purchases over 13,000 yen.
- Orders received by 12pm will be shipped the same day (Monday – Friday).
- Orders received after 12pm will be shipped the following business day (excludes weekends and public holidays).
- All international orders will be dispatched using the Japan Post SAL service.
- Delivery times: Deliveries to overseas destinations generally take between 4 – 10 days.
- Orders are normally dispatched within 24 hours of receipt (except weekends and public holidays). Stated delivery times may vary due to airfreight space, customs delays, and other factors beyond our control.
- Orders made with incomplete or wrong addresses may be delayed.
- Please ensure that you complete you shipping address correctly and include your post code.(particularly if paying via PayPal)
- Our customer service team will contact you if there is a problem with your shipping address